ICT Support
The benefits of Personal support
Experts who help you
On-site or remote
Always available
By email, telephone or our ticket portal
We're going for a 10
And improve our services with your feedback
This is how you ask support to
You can reach us quickly and easily by email. When you send us a message, one of our IT support engineers will automatically pick it up. We'll ensure your question or problem is addressed as quickly as possible and, if necessary, we'll contact you personally.
Once your report has been resolved, you will receive an email from us with confirmation and the opportunity to provide feedback about our service.
Telephone
We're available by phone on weekdays from 8:30 AM to 5:30 PM for all your IT questions and problems. You'll speak to one of our team members directly – no menus or wait times. We'll listen to your question and ensure it's resolved as quickly as possible.
Once your report has been resolved, you will receive an email from us with confirmation and the opportunity to provide feedback about our service.
Chat
Besides email and phone, you can also reach us through X-Bees and WhatsApp. This way, you can quickly and easily send us a message, wherever you are. One of our IT support engineers will respond personally and help you immediately.
Whether it's a quick question or a technical issue, we ensure smooth and clear communication. As soon as your report has been processed, you'll receive a confirmation message from us with the opportunity to provide feedback about our service.
Onsite support
At ATTComputer, we offer on-site support: personalized IT support on-site. Our system engineers will visit you to check your network, systems, and equipment and answer questions.
We schedule fixed maintenance times, but we're also immediately available for urgent outages or emergencies. Thanks to clear agreements in our SLA regarding response times and priorities, you always know where you stand.
Offsite support
At ATTComputer, we offer on-site support: personalized IT support on-site. Our system engineers will visit you to check your network, systems, and equipment and answer questions.
We schedule fixed maintenance times, but we're also immediately available for urgent outages or emergencies. Thanks to clear agreements in our SLA regarding response times and priorities, you always know where you stand.
Looking for support?
Are you fed up with the slow responses and lack of transparency from your current IT supplier?
